Privacy Policy

Last updated: January 1, 2024

Butler Performance ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

Information We Collect

We collect information you provide directly to us, including:

• Name, billing address, shipping address
• Email address and phone number
• Payment information (credit card numbers are processed securely and not stored by us)
• Order history and purchase details
• Communications you send us (emails, chat messages, phone call notes)

We also automatically collect certain information when you use our website:

• IP address and browser type
• Pages visited and time spent on each page
• Referring website or search engine
• Device type and operating system

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations, shipping notifications, and tracking updates
• Respond to your questions and provide customer support
• Send promotional emails and newsletters (you can opt out at any time)
• Improve our website and product offerings
• Prevent fraud and maintain the security of our site
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Shipping carriers (UPS, FedEx, USPS) to fulfill your order
• Payment processors to complete transactions securely
• Service providers who assist in website operations, marketing, and analytics
• Law enforcement when required by law or to protect our rights

Cookies

Our website uses cookies to enhance your browsing experience, remember your cart contents, and analyze site traffic. You can control cookie settings through your browser. Disabling cookies may affect some website functionality.

Data Security

We implement industry-standard security measures to protect your personal information. All payment transactions are encrypted using SSL technology. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, contact us at customerservice@butlerperformance.com. You may also opt out of marketing communications at any time using the unsubscribe link in any email we send you.

Contact Us

Questions about this Privacy Policy? Contact us at:
Butler Performance
1 Peanut Dr., Lawrenceburg, TN 38464
(931) 829-2200
customerservice@butlerperformance.com